‘Als je het niet erg vindt, dan vind ik de discussie met mijn eigen personeel belangrijker…..’

‘…. dan iets wat mogelijk ook zou kunnen gebeuren.’

Dat zegt TNT bestuursvoorzitter Peter Bakker vanochtend in Het Financieele Dagblad n.a.v. ‘geruchten dat sprinkhanen c.q. activisten c.q. hedgefunds’ het Beleid bij TNT willen gaan bepalen sterker nog: TNT liefst opsplitsen.

Toch ziet Bakker in deze mogelijke dreiging ‘iets’ dat nog mag & kan wachten op de discussie die hij momenteel voert met zijn personeel over de a.s. bezuinigingsronde, bezuinigingen om de continuïteit in een krappe markt te garanderen en bezuinigingen die ook leiden tot banenverlies…..

TNT is sinds 1994 een Investor in People en sinds 2004 zelfs een IiP Champion! “Champion status now relates directly to your Investors in People assessment. From 2009 onwards Champions will be selected from those organisations that achieve the highest scores.”

Een IiP Kampioen dus, dat TNT & de uitspraak die Peter Bakker vanochtend plaatste in Het FD past daarin perfect. IiP: it’s in the People, not in the Paper.

Wat lezen we in de Learning Case van TNT:

“THE CHALLENGE

When work started on Investors in People in the early 1990s, TNT felt that its training needs were not being identified accurately and the training delivered therefore tended to be reactive and unfocused. There was no meaningful appraisal of the company’s people and their contributions and “investment in people” in terms of time and money wasn’t adequately evaluated. Investors in People was seen as tool which had the potential to remedy the situation at that time.”

De Resultaten:

“TNT UK Ltd used Investors in People alongside the EFQM Business Excellence Model which led to the European Quality Award being achieved in 1998. The company believes that Investors in People contributed greatly to the “people” and “results” criteria of the EFQM Model. TNT is on record as saying that Investors in People helped them to double turnover and profits within a five-year period.

Incremental improvements continue to be seen across all of the company’s people development processes: improving staff attitude survey results from across the network bear this out. Internal academies and support for development help TNT’s people to progress in driver training, sales, operations, supervisory and management roles. The company firmly believes in developing its own “home grown timber”, and promotions from within up to general management, and even director level have been achieved.

Creative ways of learning such as inter-depot quizzes have been introduced as “fun with a purpose”. The company’s intranet keeps its diverse network up to speed with what’s going on as well as providing resources for learning. In addition to its Investors in People and European Quality Awards achievements, TNT UK has also won The Queen’s Award for Enterprise in 2000, five National Training Awards and numerous other quality and sector awards.”

Mooi & conform de IiP Champion principes verwacht ik dat er voor degenen die nu toch dienen te vertrekken, door TNT passende oplossingen worden getroffen.

 

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